Privacy Policy

This page has all the information on our privacy statement, including policies applying to our customers’ information.


When you or your browser accepts cookies from the Homefords website, you are accepting that you want to access our products and services, as well as consenting to the use of cookies and other tools to allow us to offer them as described in the following paragraphs.

With this consent, we are entitled to collect and hold any information you provide on our website. This includes information given before choosing the ‘next’, ‘submit’ or ‘save’ option. These details, contact or otherwise, can then be used to contact you in order to optimise our online processes – by asking the reason for your incomplete order, for instance.

In compliance with the Data Protection Act, you are entitled to request a copy of your personal data that we hold. This requires a fee payment and a written request. In addition, you are entitled to correct our information should it contain any inaccuracies. Homefords reserves the right to make amendments to our privacy policy and statement. These amendments will be published on our site clearly.

Privacy Policy / Statement

Any information we collect about our customers will only be used lawfully, according to the 1998 Data Protection Act.

Your details will not be passed on to third parties, unless this is necessary for the investigation or prevention of fraud, permitted by law or in the public interest. Any information we collect will be retained to process your purchase and delivery, and help us provide the best service in the future, unless otherwise stated.

With any newsletters, emails or online marketing material, you will be given the option to unsubscribe or refuse further contact. And we will not make any requests to collect or keep any of your sensitive information, as outlined in the 1998 Data Protection Act.

As such, the information collected by Homefords will be restricted to the following categories:

  • Name
  • Address
  • Phone number
  • Fax number
  • Email address

Whether by email or writing, we request that you update us of any changes to your personal information to allow us to keep our records correct and accurate.

Information held by Homefords is kept in line with our security policy. With online payments, we do not obtain or hold any credit/debit card details. This information is stored solely by PayPal, who process Homefords’ online payments.